AI platform for restaurants, coffee shops & retail

The AI loyalty platform that grows revenue
and cuts losses.

SWiP is a customer loyalty program that brings guests back, runs personal AI campaigns, and stops the money leaking into blanket discounts and delivery-aggregator fees.

Costs drop from day 1 First AI revenue from month 2

Guest return rate

×2 more often

×2 Month 1 Month 6 Month 12

With SWiP Without SWiP

550+

brands in food service and retail

1,500,000+

SWiP Wallet installs

100+

cities

A loyalty program for restaurants, coffee shops and retail stores

SWiP runs loyalty programs for small businesses and chains — from a single location to a hundred.

Coffee shops & cafés Restaurants Bakeries & patisseries Grocery stores Convenience stores Service businesses

Success stories • 12-month results

Brands that grew with SWiP

Coffee chain 5 locations

AI win-back campaign

+$400K

66 of 100 guests buy after an AI push.

Bakery 6 locations

AI automation

+$163K

61 of 100 guests buy after an AI push.

Deli chain 8 locations

AI + loyalty

+$112K

65 of 100 guests buy after an AI push.

Coffee chain 14 locations

AI automation

+$111K

62 of 100 guests buy after an AI push.

Restaurant group 3 locations

AI automation

+$48.5K

59 of 100 guests buy after an AI push.

Café 3 locations

AI automation

+$26.5K

52 of 100 guests buy after an AI push.

Barbershop 2 locations

AI automation

+$25.4K

35 of 100 guests book after an AI push.

Chocolate store 1 location

AI + loyalty

+$12.4K

57 of 100 guests buy after an AI push.

Restaurant 1 location

AI automation

+$12.2K

54 of 100 guests buy after an AI push.

Coffee shop 1 location

AI automation

+$11.6K

59 of 100 guests buy after an AI push.

Bakery chain 8 locations

AI cost reduction

+$7.5K

Cut spend on points and bonuses by 25%.

Café 1 location

AI automation

+$6.3K

62 of 100 guests buy after an AI push.

Coffee chain 6 locations

Referral program

+$6.3K

Of every 100 people invited, 25 become guests.

Coffee chain 6 locations

AI automation

+$1.6K/mo

1 in 2 guests buys after an AI push.

Restaurant 1 location

Average ticket growth

+15%

Average ticket, over 6 months. Every $1 of points returns $63 in revenue.

What you get

What changes once SWiP is running

+20%

Revenue grows

From 15 loyalty mechanics and AI campaigns.

×2

Purchase frequency

Across your base of infrequent buyers.

−50%

Spend on discounts

From 10 cost-control functions.

All figures are averages across 550+ SWiP clients in restaurants, cafés and stores. Your own result may differ.

How SWiP works

More repeat sales. Less margin lost to discounts.

SWiP grows repeat purchases and protects your margin from discounts you never meant to give.

Revenue growth

Loyalty that drives repeat sales

15

loyalty mechanics

  • Bring guests back with tiers and points
  • Raise the average ticket with combo offers
  • Sell the items you choose with targeted promos

Cost reduction

Loyalty that doesn't eat your profit

10

margin-protection functions

  • Exclude items from discounts
  • Set what a point is worth
  • Stop double discounting

How it works

What makes us different

Real personalization

1,000 customers? 100,000 customers?
Every one gets their own program.

SWiP AI builds a loyalty program for each guest: their items, their discount level.

James

Win-back

  • Loves the carbonara — 4 orders this quarter
  • Last visit 3 weeks ago — high churn risk
  • Orders between 7 and 8 pm

AI decision

This guest is drifting. 15% off his favorite dish is a reason to come back. Valid 7 days.

Push notification on a phone: “James, we miss you” — a personal 15% discount on 350 g Carbonara, valid through July 18.

Maria

Frequency lift

  • Visits once every two weeks — infrequent
  • Always orders a cappuccino
  • Responds to bundles

AI decision

Infrequent guest, cappuccino regular. Four 15% offers over 20 days — a reason to drop in more often for the drink she already likes.

Push notification on a phone: “Maria, cappuccino deals just for you” — 15% off her favorite cappuccino four times over the next 20 days.

The AI effect

Manual campaign — 3 purchases per 100.
SWiP AI — up to 35 per 100.

Same customer base, same channel. The only difference is how well the reason fits the guest.

3%

Manual campaign

11× more purchases

35%

SWiP AI campaign

A manual campaign converts 3 purchases per 100 customers; a SWiP AI campaign converts up to 35 per 100 — eleven times more.


Same customer. Different approach, different result.

Manual campaign

One offer per segment

The marketer sets the segment, the discount and the text. Fine for a quick promo, but it can't pick a reason for each customer.


  • One scenario
  • One window
  • One offer

SWiP AI

A personal reason to return

The AI reads receipts, frequency, favorite items and churn risk. Every customer gets their own reason to come back.


  • Their offer
  • Their timing
  • Their reason

100% automation

The AI runs itself. Control stays with you.

SWiP reads receipts, separates drifting guests from infrequent ones and sends the push. It adapts on its own.

Your marketer stays in charge

Not one mode. Three ways to launch a campaign.

SWiP gives the marketer a choice: full autopilot, prepared campaigns waiting for approval, or classic manual CRM.

Autopilot

The AI prepares and launches campaigns on its own.

With approval

The AI prepares the campaign, the marketer decides on launch.

Manual CRM

The marketer builds segments and pushes by hand.

Marketing shouldn't be
a manual marathon.

The marketer sets the strategy, the AI carries it out.

You pick the mode: Autopilot, With approval, Manual CRM

Calculator

See your result in dollars

Move the sliders — the numbers update as you go.

Your business

Four fields every owner knows by heart.

$30,000
3
12%
30%

2.5% fee, instead of the 20% an aggregator takes on every order.

You get per month

+ $1,394

At $30,000 revenue · 12% to discounts · 30% in loyalty

New AI revenue from day 45 · works on your loyalty base
+ $890
Discount savings from day 1 · 10 cost-reduction functions
+ $267
Referral program from month 4 · customers bring customers
+ $534
Wallet cards with AI Pro for 3 locations · $99/mo per location
− $297

Pays back in the first month

Get my exact calculation

Someone from our team will run it on your real numbers.

This is a rough estimate, based on average results across 550+ brands in food service and retail.

SWiP products

Digital loyalty cards in Wallet — or the whole SWiP app

Pick the format: a loyalty card that needs no app at all, or loyalty, promos and ordering inside the SWiP app.

Fast launch

Apple Wallet & Google Wallet loyalty cards

A digital loyalty card — no app to install.

A coffee-shop loyalty card open in Apple Wallet: balance 150, Bronze level with 5% bonus, and a QR code the cashier scans.
  • Card added to Wallet in one tap
  • Push campaigns
  • Balance and points on the guest's phone

3 sec

to add the card to Wallet

Ready-made app

SWiP Wallet

Loyalty, promos and ordering inside the SWiP app.

The SWiP Wallet app: the guest's loyalty card with a 550 balance and Bronze level, then a list of the promos available to them.
  • Cards, promos and orders in one app
  • Pickup and delivery
  • Brand stories and offers

1,500,000+

installs across SWiP clients

Not sure which one fits? We'll match one to your business.

What's inside SWiP

20 services that help you earn and stop losing money

Repeat sales, CRM, payments, delivery and pickup — in one system.

550+ brands  ·  100+ cities

AI models

  • Win back drifting customers
  • Activate infrequent buyers
  • More items per ticket Soon

Loyalty builder

  • 15 loyalty mechanics
  • 10 cost-reduction functions
  • Push to your base
  • Stories and reviews

What it gives you: guests come back more often and buy again.

Support

Support that stays with you

We don't just close tickets — we make sure everything keeps working.

Fast answers

In a shared chat for you and your staff.

95%

of tickets closed the day they come in

We watch quality

We read every ticket and ship the fixes.

98%

rated “Excellent” — for speed, attention and results

Reviews

What our customers say

We measured what the AI does one guest at a time.

We needed one database for analytics and a stable link to our POS. Launch was quick — the SWiP team stayed close and ran the training. Migrating point balances was easy, and guests moved over without trouble.

Owner · coffee chain

SWiP turned out to be the right call for us.

We chose it for how flexible it is and for being able to set terms guests actually want. Plenty of customers install the app right at the register. It helps us understand buyers and make personal offers instead of just handing out points. Guests come back more often, and we see it in the numbers.

Owner · wine store

A workable platform and a team that stayed with us the whole way.

We were looking for a partner who would help build a win-back system, not just a loyalty program. Training was easy, staff picked it up quickly, and guests started joining right away. We see the result, and we're glad we picked SWiP.

Owner · coffee shop

SWiP is a partner we've worked with for a long time.

We value the support — the team is always reachable, from loyalty setup to print materials. Guests like that points accrue automatically. We like that the AI brings guests back to us on its own.

General manager · restaurant chain

Guests are happy, they come back and they tag us. That's growth.

We picked SWiP for how easily it connects to the register — everything worked quickly, with no complications. Over a year the AI brought us roughly $100K and more than 1,000 tickets a month.

Owner · coffee chain, 5 locations

We're glad we rolled out the loyalty system.

Running it with AI turned out to be both easy and useful: guests love it, and we're happy about their reaction. SWiP helps us understand customers and make their visits better. Special thanks to the team — always ready to help.

Owner · coffee bar

We're happy with the partnership and recommend SWiP to colleagues.

We started with loyalty only, no AI, to test the system. Guests liked it: points accrue automatically and show up in the app right away. Later we switched the AI on — it delivered strong results on win-back and buyer activity. Support always responds fast.

Owner · chocolate store

Speeding up the register mattered to us — and this does it.

We also like the range of functions and how freely they combine. Guests download the app willingly and are happy with it.

Owner · coffee shop

SWiP doesn't just hand out points — it brings guests back.

The system covered everything we needed: guests adapted fast, work at the register got simpler, and we got real control over loyalty plus analytics. Delivery and pickup in one app is a big plus. We already recommend it.

Manager · café

The AI is the deciding factor.

The system wins guests back on its own, with no marketer involved. Launch was quick and support is strong. Regulars like it: points accumulate automatically and nothing gets lost.

Owner · coffee chain

A service that's easy to work with.

We're in touch with the team around the clock and always get help. We like seeing all the statistics in the back office — and above all, it now runs without extra load on staff.

Marketer · patisserie chain

We've been on SWiP for years, and it's really convenient.

The system is clear, customer loyalty is up, and the team is always reachable. You can tell the product keeps moving — new features show up that make the work simpler and produce results.

Owner · coffee shop

Pricing

Loyalty program pricing

Not sure which plan? We'll match it to what you need.

Wallets

Wallet cards with AI

Lite and Pro. A loyalty card with no app to install.

$199 $129 /mo per location

Saves $840 a year

  • 4 core loyalty mechanics
  • CRM — manage your customer base
  • Analytics
  • Loyalty card in your brand style
  • Simple push campaigns
  • AI campaign — activity boost

Your brand

SWiP White Label

A branded mobile app for your chain.

On request

Priced by number of locations and scope.

  • Everything in SWiP Wallet
  • News posts with video
  • Large banner in the news section
  • Mobile app for Apple, Google and Huawei in your brand colors

FAQ

Frequently asked questions

What is SWiP?

SWiP is an AI-powered loyalty platform for restaurants, coffee shops and retail stores. It combines a customer loyalty program, CRM, AI marketing campaigns and payments in one system. 550+ brands use SWiP across 100+ cities.

Do my customers need to download an app?

No. SWiP issues digital loyalty cards that live in Apple Wallet and Google Wallet. A guest scans a QR code and the card is on their phone in 3 seconds — no app, no sign-up form. For brands that want more, there is the SWiP Wallet app with ordering and delivery.

How does a digital loyalty card work?

The card sits in the customer's phone wallet. Points accrue automatically at the register, the balance updates in real time, and push notifications reach the lock screen — like a digital punch card, but with AI that knows when and why to bring each guest back.

How much does a restaurant loyalty program cost?

SWiP starts at $129/month per location for Wallet cards with AI, and $199/month for the full SWiP Wallet app — both on a 6-month term. On a rolling monthly term they are $199 and $289. A branded White Label app is priced on request.

What results does a customer loyalty program deliver?

Across 550+ SWiP clients: about +20% revenue, ×2 purchase frequency among infrequent guests, and −50% spend on blanket discounts. Manual campaigns convert ~3 purchases per 100 customers; SWiP AI campaigns convert up to 35.

How fast can I launch a loyalty program for a small business?

One day. Connect SWiP to your POS, style your card, print the QR code — guests start joining the same day. No developers needed.

Which businesses is SWiP built for?

Coffee shops and cafés, restaurants, bakeries, grocery and convenience stores, and service businesses — from one location to large chains.

Where is SWiP based?

SWiP International L.L.C-FZ is headquartered in Dubai, UAE (Meydan Free Zone) and serves brands worldwide.

Start now

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In action

How SWiP AI works

One minute, no slides — the AI picks a reason, sends the push, the guest comes back.